Job Description

We are the „I“ and „T“ in retail…

SPAR ICS is the IT company of the SPAR Austria Group and takes care of all IT matters of SPAR, INTERSPAR, Hervis and SES Spar European Shopping Centers.

We are over 500 clever minds and have two agendas: the smooth shopping experience of all SPAR customers in seven countries and the digital business processes „behind the shelves“ throughout the group.

You support us:

As an IT Service Delivery Manager at SPAR ICS, you will make a significant contribution to the trouble-free operation of our IT services for optimal customer satisfaction

Here you organize and control all operational aspects of a state-of-the-art IT business or infrastructure service and assume responsibility for proper and smooth operation

In this environment you take care of the active monitoring and ongoing control of service availability and quality

You control regularly occurring disturbances and problems and solve them independently

You lead a team of support engineers or technical experts in an operational context and take over the coordination and technical management of external partners who support us in daily service operations

You convince with:

Successfully completed training in the IT sector or relevant professional experience

Concrete experience with ERP systems and their infrastructure

Independent way of working, strong communication skills, good understanding of customer requirements and a strong SERVICE mentality

Experience in commercial processes an advantage

You can look forward to:

Working with state-of-the-art technologies on innovative digital retail solutions

Strong team spirit, modern working environment including teleworking & first-class benefits

Future-proof job with professional training

Exciting further training and career opportunities – the best have every chance!

An attractive annual salary. For this position, this is well above the collective agreement, depending on yours

Qualification and experience (Junior from €35,000; Senior from €50,000)